Refund Policy & Terms

Cancellation

• Your tickets are valid only for your scheduled date and time.

• You may schedule a different date and time if you make your change 24 hours in advance. Please note: $5 per passenger cancellation processing fee will apply.

• Once inside the 24 hour period, we will refund tickets only if we cancel from our end.

• There are no refunds if you miss your sail for any reason

Weather Cancellations

• We monitor the weather continuously and are committed to reducing hazardous exposure.

• We will not sail in heavy rain, thick fog, high winds, thunder and lightning etc. However, we will sail in overcast conditions, light to medium fog and in intermittent sprinkles.

• In the interest of safety, the final decision to sail resides with the Captain and may be made up until departure time.

• If you’ve purchased a ticket and do not show up, and the boat sails, your ticket is not refundable or transferable.

• If the Captain cancels due to unsafe weather conditions you will be refunded 100%.